We take a lot of pride in getting your seafood to you in peak condition, straight from our boats here in Key West.

If something doesn’t arrive as expected, please reach out to us as soon as possible after delivery. Because we’re working with highly perishable products, we ask that you contact us within 2 hours of delivery so we can properly assess the situation and make it right.

Please Call: (305) 879-9335 Or Email Us: info@keysfreshseafood.com

Be sure to include a quick photo and a short description of the issue. This helps us resolve things quickly and improve future shipments.

After extended time has passed, it becomes much harder for us to determine what may have occurred during transit, so timely communication is important.

We use FedEx priority overnight shipping to deliver you the freshest seafood to the lower 48.

We use styrofoam coolers with ice packs to make sure that your seafood arrives cold and fresh.

After receiving your order we hand select the freshest seafood to fulfill your order. We won’t send you anything that our team wouldn't want to eat.

All of our fish are cut fresh to order and then vacuum sealed for the best quality possible when it arrives at your home. If your shipping date is four or more days from the date you order, we will vacuum seal your fish and freeze it fresh for your delivery.

Yes, we remove all bones from our filets. Always a good idea to double check just in case anything was missed.

You can order fresh or frozen tails depending on the season. If it is in season, fresh will be offered on the lobster page. Out of season we will only offer frozen tails.

Lobster season opens on August 6 and is open through march 31.

No, all our tails are not cooked and can be cooked by you in numerous different ways.

Yes, we must steam the claws as soon as they come to the dock to guarantee quality and freshness. Claws can be eaten cold or reheated.

Stone crab season opens October 15 and closes May 1. Frozen stone crab is still available out of season.

Medium ~ 6-7 claws /lb
Large ~ 4-5 claws /lb
Jumbo ~ 3 claws /lb
Colossal ~ 2 claws /lb

The shrimp size is a count of how many pieces come in a pound. For example a 21/25 size shrimp will have between 21 and 25 pieces per pound.

No, we do not sell already cooked shrimp. All of our shrimp is fresh off the boat and delivered uncooked.